• Review of company standards and account job specifications
• Utilization of "person specifications"
• Telephone pre-screens
• Applicant video and application review
• Pre-qualification interview
• 10-year employment background check
• Personal reference check
• Military records check
• Written honesty evaluation (where permitted by law)
• Client involvement and recommendations
• State registration and fingerprinting
• Drug screening (where permitted by law)
• Proof of legal right to work
• Orientation testing and evaluation sessions
• File review and interview by Omega Security management

Omega Security's core training programs include:

• Security Officer Basic Training Course (SOBC)
• OJT Checklist and OJT Guidebook for Security Officers
• Refresher Training or "Retraining"
• The Self-Study Series correspondence course
• Market-Specific Training Workbooks for mall and hospital security
• Practical Supervision Workshop
• Account Managers' College
• START Orientation Program for new salaried and staff employees
• 8-hour Annual In-Service Training Course, New York state only
• Omega Security also maintains an up-to-date library of training and developmental videos as well as a network of other resources to ensure that training is a continuous process.

Supervision and Management

Omega Security's management style is proactive and personal. Our extensive network of branch offices puts management right at your doorstep and the local management team is both accessible and accountable. At any given time, there are several qualified people to handle any challenge: the Branch Manager, Account Manager, Business Development Manager, Operations Supervisors, Client Service Coordinators and Field Supervisors. These people are backed up with support from Omega Security's regional and corporate levels.

Officer Compensation and Benefits

To attract and retain the high-caliber personnel necessary for your security needs, Omega Security offers employees a competitive compensation package. Wage determinations include consideration of the local labor market, working environment, and the skill level and performance objectives required for officers. However, wages are only one aspect to Omega Security's extensive compensation package. Other items could include:

• Paid Vacation
• Paid Holidays
• Free Uniforms
• Performance Incentives
• Security Officer of the Month/Year
• Training Awareness and Recognition Program Bonus
• Referral Bonus
• Career Advancement Training
• Association Memberships
• Holiday Gifts
• Insurance

Transition Planning

Omega Security begins every job with Transition Planning. A successful startup is essential to building credibility and confidence for our clients, so we commit time and resources necessary to effect a smooth transition. To obtain this goal we assign a management transition team to develop a written timetable and measurable goals and objectives for transition activities. Transition programs include:

• Thorough review of your facility to determine your specific security needs
• Performance of your specific security and safety surveys of your site
• Development of a detailed security officer instruction and training manual (Post Orders)
• Selective officer recruiting and careful screening
• Classroom orientation and screening
• On-site training of officers and supervisors
• Testing and review of officer knowledge

This transition plan is always tailored to your specific needs.

Post Orders

To ensure continuity in security officer service delivery that meets your standards, Omega Security develops and maintains well-indexed, site-specific written instructions known as post orders for the officers on duty for each post on your site. These post orders are offered in manual or computerized formats and compile detailed instructions designed for quick reference in case of emergency. The post orders correspond with written tests to ensure continued officer training.
Omega Security audits your post orders on a regular basis. Our standardized format enables us to easily update the instructions and incorporate special directions. Proper documentation of procedures is just one more way Omega Security maintains quality.

Support Services . . . Service Excellence

At Omega Security, support services such as scheduling, payroll and billing are not taken for granted as they are at other companies. Most companies that are dissatisfied with their security programs cite weak support services as the primary reason for problems. This leads to vacant posts, untrained and overworked officers, and payroll and billing oversights. In short, poor support services equal poor service.

Client service requirements change and officers are not always able to work an assigned shift, and operations must respond immediately and appropriately with no change in the performance of our service.

Omega Security has established systems and a standard of excellence for all support service areas. Custom-designed computer scheduling, payroll and billing systems are integrated to ensure reliability and timely payments. Invoices are methodically matched with work schedules, check-in logs and payroll to ensure accuracy. All this information is available to the Omega Security client at any time upon request.

Safety

Safety has always been a priority for Omega Security, and we have a track record to prove it. We've introduced a comprehensive safety program designed to prevent injury and illness on the job and have documented a significant reduction in the frequency of both accidents and health related incidents. That translates to higher employee moral and lower insurance premiums and savings, which we pass on to you.
Omega Security strongly believes that the attention to safety shown by our employees has also made a positive impact on the safety of our clients' personnel and property.

Omega Security Insurance Program

We maintain all forms of required insurance including comprehensive general liability and bonding, professional liability and automobile coverage. Special coverage can be added for unique situations.

Omega Security also complies with all state Workers' Compensation laws. A certificate of insurance, which meets individual specifications, is available to every client.